> ## Documentation Index
> Fetch the complete documentation index at: https://help.kenekt.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Sourcing Requests

> Ask your account manager to find stock matching a buyer's brief, from the portal or from an open link that needs no login.

A sourcing request is a structured brief that describes the buyer and what they are looking for, so your account manager's team can find matching stock for you. It is not tied to a specific property.

## Send a request from the portal

1. Open **General Enquiry** in the portal navigation.
2. Work through the steps: the enquiry stage and support you need, the buyer's situation and budget, the property criteria, and any final details.
3. Click **Send request**.

Your request lands with the team as an enquiry deal and appears in **My Deals**.

<Tip>
  Not every portal shows General Enquiry. Your account manager turns it on for the portal, and it is always on for the Kenekt marketplace.
</Tip>

## Send a request from an open link

Some teams email agents a link to the sourcing request form so agents can send a brief without signing in to the portal. The link looks like `yourportal.com/enquire`.

1. Open the link you were emailed.
2. On the **About you** step, enter your name, email and phone.
3. Complete the same brief as above and click **Send request**.
4. You will see a confirmation page and receive a receipt by email.

What happens to your request depends on the email you enter:

| You enter | What happens |
| - | - |
| The email on your Kenekt account | The request is attributed to you, exactly as if you had sent it from the portal, and shows in your My Deals. |
| Any other email | The request goes to the agency owner with your name, email and phone attached, so the team can come back to you. No account is created for you. |

<Warning>
  The link is open to anyone who has it. Each email address can send one request per hour, so if you need to correct something, reply to your receipt email rather than sending the brief again.
</Warning>

## Turn on the open link (administrators)

The open link is off until an administrator switches it on for the portal.

1. In the Kenekt app, open **Portal Details** and go to **Page Options**.
2. Switch on **Open sourcing link**. The link appears next to the switch with a **Copy** button.
3. Paste the link into your email to agents.

The link only activates once the agency has an owner, because requests from agents without an account are assigned to the owner. If the switch is on but no owner is set, Portal Details tells you so.

## What the team sees

Every open-link request arrives on the enquiries board like any other sourcing request. Requests from agents without an account show the agent as an **Agent** contact on the deal, marked "via open link", and the notification email carries the submitting agent's details.


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