> ## Documentation Index
> Fetch the complete documentation index at: https://help.kenekt.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent-Specific Commissions

Assign custom commission rates to individual agents by editing their user profile.

## Why Use Agent-Specific Commissions

* **Reward top performers** with higher rates
* **Negotiate individual deals** with specific agents
* **Incentivise specific sales behaviours**
* **Handle legacy agreements** from before standard rates

## How It Works

Agent-specific commissions take **highest priority** in the commission hierarchy:

```
1. User-specific (highest) ← This page
2. Package-level
3. Design-level
4. Default (lowest)
```

When an agent is assigned a commission rate on their profile, that rate applies to **all packages they sell**, overriding any other commission settings.

## Assigning a Commission Rate

1. Navigate to **Team** in the sidebar
2. Find the agent and click to open their profile
3. Scroll to the **Commission** section
4. Select a commission template from the dropdown
5. **Save** the changes

## Commission Templates

Before assigning commissions, create templates in your Library:

1. Go to **Library** → **Commissions**
2. Click **+ Commission**
3. Enter details:
   * **Name**: e.g., "Premium Agent", "5%", "\$20K"
   * **Rate Type**: Flat dollar amount or percentage
   * **Amount**: The rate value
4. Save the template

## Viewing Applied Rates

When viewing a package's commission details, you can see:

* The effective commission rate
* Where it came from (User, Package, Design, or Default)
* The agent who receives it

## Removing User-Specific Rates

To return an agent to standard commission rates:

1. Open the agent's profile
2. Clear the **Commission** dropdown (select blank/none)
3. Save changes

The agent will now receive commissions based on the package or design-level rates.

## Best Practices

* **Document agreements**: Keep records of why specific rates were assigned
* **Review periodically**: Check agent-specific rates during performance reviews
* **Use sparingly**: Reserve for genuine top performers or special arrangements
* **Communicate clearly**: Ensure agents understand their commission structure

## Tips

* Agent-specific commissions apply to all packages, not just specific ones
* Changes take effect immediately on new deals
* Existing deals retain their original commission structure


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