> ## Documentation Index
> Fetch the complete documentation index at: https://help.kenekt.app/llms.txt
> Use this file to discover all available pages before exploring further.

# User Roles in Kenekt

Understand the different user roles and their permissions within the platform.

## Admin: The Agency Owner / Super User

* Complete access to the backend and your portal
* Can create and remove staff & agents
* Can export the full agency user list

## Staff: Your Office Team

* Everything that an agent can do
* **Has full access to the stock management platform** app.kenekt.com.au
* Can manage the library of floorplans, facades, inclusions, etc.
* Can add Projects, Lots and Packages
* Cannot remove other staff
* Can add new agents

## Agent: Your External Marketers

*Used in Builder Agencies Only*

* Can do everything a Referral Partner can do
* Can see the builder's property pack in the portal
* Can enquire directly with the builder through the portal
* Has access to all the data that you have access to on the portal
* Does not have access to the stock management platform app.kenekt.com.au

## Referral Partners: The Channel Partners You Work With

*Kenekt Marketing Agencies Only*

* Can only access your portal
* Can only see the base data from builders, including floorplan and facade
* Cannot see the builder's name
* Cannot enquire with the builder
* Cannot access the builder's property pack
* Cannot see commissions
* Enquiries always go to the Agency Owner and not to the Kenekt Team


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