> ## Documentation Index
> Fetch the complete documentation index at: https://help.kenekt.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Incentives

> Show agents a price reduction, upgrade bonus or buyer rebate on a package, with the dollar amount up front.

An incentive puts a dollar figure where agents can see it: a green tag on the package in the portal, such as **\$15k Rebate**. Each package can carry one of each kind:

* **Reduction**: a price cut on the package.
* **Upgrade**: an upgrade bonus, such as a free kitchen or flooring pack.
* **Rebate**: cash back to the buyer.

Incentives are for display only. They never change the package price or the commission.

<Warning>
  A reduction does not lower the price for you. Enter the reduced price on the package as well, and use the incentive to tell agents about it.
</Warning>

## Adding an incentive

<Steps>
  <Step title="Open the package">
    Go to the package and open its **Details** tab. On a single-page package form, the **Incentives** card sits after **Marketing**.
  </Step>

  <Step title="Enter the amount">
    Type the dollar amount under **Reduction**, **Upgrade** or **Rebate**. Whole dollars only, for example `15000`.
  </Step>

  <Step title="Add the details (optional)">
    The box under each amount is shown to agents when they hover over the tag. Use it for what the upgrade includes, the conditions of the rebate or a closing date. It takes formatted text and images.
  </Step>

  <Step title="Save">
    Click **Save** on the card. The tag appears on the package straight away.
  </Step>
</Steps>

<img src="https://mintcdn.com/kenekt/9_esnEdiuDPs7zAW/help-guide/03-stock-management/13-incentives/incentives-card.png?fit=max&auto=format&n=9_esnEdiuDPs7zAW&q=85&s=f9a6f591f16266b7124fcf0b173359ae" alt="The Incentives card with a 20,000 reduction and a 15,000 rebate" width="1400" height="493" data-path="help-guide/03-stock-management/13-incentives/incentives-card.png" />

To remove an incentive, clear its amount and save.

## What agents see

In the portal property table, a package with an incentive shows a tag before its location. A package with one incentive shows that incentive, such as **$20k Reduction**. A package with several shows their total, such as **$35k Incentives**, so every row stays the same height. Hovering over the tag opens a card listing each incentive and its details.

<img src="https://mintcdn.com/kenekt/9_esnEdiuDPs7zAW/help-guide/03-stock-management/13-incentives/incentive-hover-card.png?fit=max&auto=format&n=9_esnEdiuDPs7zAW&q=85&s=ba9e4784b96c96e729a6a6a2de11aec6" alt="An agent hovering over a $35k Incentives tag in the property table" width="1400" height="326" data-path="help-guide/03-stock-management/13-incentives/incentive-hover-card.png" />

Property cards, the grid view, the property drawer and the full property page show a separate tag for each incentive. Public stocklists show them too.

Agents can also narrow their search to packages with an incentive using the **Incentives** filter. See [Searching for Packages](/help-guide/06-agent-portal/04-searching-for-packages).


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