> ## Documentation Index
> Fetch the complete documentation index at: https://help.kenekt.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Portal Domain Setup

Configure your agent portal domain and customise the portal experience for your agents.

<img src="https://mintcdn.com/kenekt/Jf6aN-HBeAQCcD3B/help-guide/02-getting-started/05-agent-portal-domain-setup/portal-details.png?fit=max&auto=format&n=Jf6aN-HBeAQCcD3B&q=85&s=ca8472e71edf8340db68c957f2fceb16" alt="Portal Details" width="1400" height="961" data-path="help-guide/02-getting-started/05-agent-portal-domain-setup/portal-details.png" />

## Portal Domain

### Kenekt Portal Domain Name

Your default portal URL (e.g., `demoagency.kenekt.app`). This is automatically created when your agency is set up.

### Linking a Custom Subdomain

You can link your portal to a custom subdomain like `portal.yourcompany.com.au` or `properties.yourcompany.com.au`.

#### Setup Steps

1. **Choose a subdomain prefix.** Common options:
   * `portal.yourcompany.com.au`
   * `agents.yourcompany.com.au`
   * `properties.yourcompany.com.au`
   * `projects.yourcompany.com.au`

2. **Create a CNAME record** in your domain registrar:
   * **Type:** CNAME
   * **Name:** Your chosen prefix (e.g., `portal`)
   * **Target:** `portal.kenekt.com.au`

3. **Email support** at [team@kenekt.com.au](mailto:team@kenekt.com.au) with your domain details to finalise the connection

4. **Wait for propagation**: It can take up to 12-24 hours before the domain is available

### Secondary Portal Domain Name

Enter your custom domain here once your CNAME record is set up.

## Portal settings

Below the domain fields, Portal Details is a list of settings grouped under headings. Each row names the setting, explains it, and puts the control on the right. Switches save the moment you flip them. Groups that need typing, such as the domain fields and Stocklist access, sit in a bordered box with their own **Save** button.

### Stocklist

* **Show design name**: Include the floor plan name in the stock list.
* **Property statuses on the portal**: Choose which statuses appear. Prerelease, Available, On Hold, Linked Hold, Under Offer, Under Contract, Sold.
* **Default properties view**: Open the stock list as a table or as cards.

### Pages

* **Document generation**: Let agents generate brochures and documents from the property page.
* **Single-step PDF creation**: Brochure and merge in one click.
* **Package files**: Let agents browse a package's documents by category.
* **Articles**: Show the Articles page in the portal navigation.
* **Custom home page**: Show a curated landing page instead of the stock list. The stock list stays at `/properties`.
* **General Enquiry form**: Add a **General Enquiry** link to the portal navigation so agents can send you a property sourcing brief. See [Enquiries](/help-guide/06-agent-portal/05-enquiries) for what the brief asks. Briefs go to the agent's group owner, or to the agency owner when the agent is not in a group. This switch is off until you turn it on, and it only appears for supplier agencies. Marketplace portals always have the form.
* **Open sourcing link**: Publish a `/enquire` link where agents without a login can send a sourcing brief. Requires an agency owner. See [Sourcing Requests](/help-guide/06-agent-portal/14-sourcing-requests).
* **Digital EOI**: Replace the PDF download on the property page with the digital EOI workflow.
* **Magic link login**: Let agents sign in with an emailed link or 6-digit code instead of a password. See [Signing in](/help-guide/06-agent-portal#signing-in).
* **Property packs on public share pages**: Show property packs on public share links.

### Website widget

The **Website widget** row shows whether public property pages are on and opens a **Configure** page with the switch, your colours, the API key picker, and the embed code for your own website. Colour changes need **Save**; the switch saves on its own.

### Public stocklists

Opens the public stocklist manager. See [Public Stocklists](/help-guide/08-integrations/07-public-stocklists). Administrators only, and not available on marketplace portals.

### Stocklist access

Supplier agencies can let agents request access to the stocklist at `/join`. Turn it on, enter the email address that receives requests, and optionally upload a portrait image for the sign-up wizard, then click **Save**.

## EOI Template PDF

Upload a custom Expression of Interest template for agents to use.


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