Explaining user roles in Kenekt

Admin - The agency owner / super user

• Complete access to the backend and your portal.
• Can create and remove staff & agents
• Can export the full agency user list

Staff - Your office team

• Everything that an agent can do.
• Has full access to the stock management platform app.kenekt.com.au
• Can manage the library of floorplans, facades, inclusions, etc.
• Can add Projects, Lots and Packages
• Cannot remove other staff

• Can add new agents 

Agent - Your external marketers

• Used in Builder Agencies Only
• Can do everything a Referral Partner can do
• Can see the builder’s property pack in the portal
• Can enquire directly with the builder through the portal
• Basically, have access to all the data that you have access to on the portal
• Does not have access to the stock management platform app.kenekt.com.au.

Referral Partners - The channel partners you work with

• Kenekt Marketing Agencies Only
• Can only access your portal
• Can only see the base data from builders, including floorplan and facade
• Cannot see the builder’s name
• Cannot enquire with the builder
• Cannot have access to the builder’s property pack
• Cannot see commissions
• Enquiries always go to the Agency Owner and not to the Kenekt Team.